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Hotel Tecadra: from DOS to cloud in 39 rooms

rooms managed in the cloud

front desk employees freed from manual work

70%

business clients

Who they are

Hotel Tecadra is located in northern Bucharest and has 39 rooms, two conference halls with 70 seats, a restaurant and a German brewery. The hotel primarily serves corporate clients, who represent approximately 70% of all guests. The front desk is staffed by four employees coordinated by Andreea Anton, Front Desk Manager.

The challenge

Before Pynbooking, the hotel operated with a DOS application installed on a single local computer. The system was completely disconnected from the internet, which meant no one could work remotely and every operation required physical presence at that PC. The four front desk employees spent more time processing data in the system than communicating with guests waiting at the front desk.

Booking.com reservations were the only connected online platform, and importing them required considerable manual effort. Prices were set statically, without any dynamic component. Invoicing was a separate, time-consuming process.

It's hard to ask people used to Apple and Google to work with stone-age technology. For us, this revolution was called Pynbooking.

Andreea Anton, Front Desk Manager

The solution

Hotel Tecadra implemented Pynbooking as its central hotel management platform. The transition from the DOS system to a cloud PMS meant, first and foremost, that all staff could access the system from anywhere, not just from the front desk computer.

The Channel Manager expanded the hotel's distribution from a single platform to multiple online booking channels. Dynamic pricing replaced static rates, allowing adjustments based on demand and season. The restaurant POS was integrated directly into the PMS, eliminating manual reconciliation of charges from the restaurant and German brewery.

The GuestApp opened a digital communication channel with guests, and the integrated invoicing with ANAF completely simplified the fiscal process.

The results

The front desk transformed from a data processing office into a real point of interaction with guests. Employees no longer waste time manually entering reservations and can focus on the guest experience. Remote work became possible for the first time in the hotel's history, and management has access to data and reports from anywhere.

Expanding to multiple booking platforms increased the hotel's online visibility, and dynamic pricing optimized revenue without constant manual intervention.

Switching to Pynbooking was like jumping straight from the stone age into the digital era. Everything moves faster and simpler.