Give your guests a complete spa experience
Guests book treatments from their phone, before check-in. You get a real-time updated calendar, automatic notifications, and direct integration with the room folio.
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Everything a hotel spa needs
From calendar to confirmation — managed automatically.
Automatic bookings
Guests book treatments online with no manual intervention from your team.
Availability calendar
Real-time view of available slots, per therapist and per cabin.
Anti no-show notifications
Automatic reminder sent to the guest 24h and 1h before the appointment.
Room folio integration
The treatment amount is automatically added to the room account at checkout.
Custom packages
Create spa packages with combined services and special pricing for stays.
Occupancy reports
Full visibility on how many slots were sold, at what times, and with what revenue.
Book from your phone
Choose your treatment, time, and preferred therapist — directly from the guest app.
Instant confirmation
Receive confirmation and a reminder on your phone, without calling the front desk.
Flexible payment
Pay via the app or at the hotel — the amount is automatically added to the room account.
Zero queues
No need to stop by reception to make a booking or check availability.
Treatment history
Access your previous treatment history and quickly re-book your favourite treatments.
Book any treatment, directly from your phone
Guests see the full service catalogue, select their preferred therapist, and choose a time — without stopping by reception.
- Catalogue with prices, durations, and descriptions
- Choose therapist, cabin, and time
- Instant confirmation by phone or email
Complete calendar, updated in real time
Your team sees all appointments on a single screen — by slot, per therapist, per cabin. No overlaps, no confusion.
- View per therapist and cabin
- Available slots updated automatically
- Quick management of changes and cancellations
Amount automatically added to the room folio
At checkout, treatment charges are automatically transferred to the room account. Zero manual entry, zero billing errors.
- Automatic transfer to folio upon treatment completion
- Combined room + spa billing at checkout
- Detailed spa revenue reports
Why it matters
Tangible results for hotels with a spa.
No-show reduction
Automatic reminders notify guests 24h and 1h in advance — the no-show rate drops by up to 60%.
Additional revenue
Guests who see spa options before check-in book 40% more often than those who find out at reception.
Zero manual administration
The calendar, confirmations, and room folio integration all work automatically — your team focuses on guests, not on scheduling.
Frequently asked questions
Answers to the most common questions about the Wellness & Spa module.
Does the guest need an installed app?
No. The guest accesses the spa module via a link received by email or WhatsApp — no app to install, no account to create.
Does it integrate with the hotel management system?
Yes. The spa module is natively integrated with Pynbooking PMS — bookings appear automatically in the calendar and charges on the room folio.
Can I set different prices for weekends and weekdays?
Yes. You can configure different rates by day, time, or guest type — with or without discounts for longer stays.
What happens if the guest cancels?
The slot automatically becomes available and can be booked by another guest. You can set a cancellation policy with penalties.
Does it work for spas outside the hotel?
The module is designed for accommodation properties with an in-house spa, but can be adapted for independent wellness centres.
Grow your spa revenue. Automatically.
Let guests book on their own and focus on the experience.
Request a demo