Housekeeping

Clean rooms on time. Team coordinated from their phones.

Pynbooking's Housekeeping module automatically generates cleaning tasks at checkout, prioritizes rooms based on upcoming check-ins and gives the floor team real-time status — directly on their phones.

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Housekeeping

Friction-free floor operations

From checkout to clean room — fully automated.

Coordination & Automation
Automatic tasks

Automatic tasks

At every checkout, the room automatically receives a cleaning task — no manual intervention needed.

Smart prioritization

Smart prioritization

Rooms with imminent check-ins are automatically marked as priority and appear first in the team's list.

Real-time status

Real-time status

Every room has its current status — dirty, being cleaned, clean, inspected — updated from the phone.

Staff assignment

Staff assignment

The floor manager assigns rooms per available team member — with full workload visibility.

Reports & Quality
Average cleaning time

Average cleaning time

Reports per room and per person — identify where optimization is needed.

Defects & Maintenance

Defects & Maintenance

Guests report an issue from the app — it goes directly to maintenance with details and priority.

Guest experience

Clean room at check-in

The system ensures the room is ready before you arrive — no waiting at reception.

Requests from the app

Request extra towels, linen change or anything else directly from your phone — no need to call.

Report an issue

If something doesn't work in the room, report it in 2 clicks — the maintenance team gets the task instantly.

No surprises

The room status is updated in real time — you know exactly when it's ready for you.


Amenities

Order extra amenities

Guests request extra pillows, towels, robes or any amenities they need directly from the app — without calling reception.

  • Requests delivered directly to the housekeeping team
  • Request status visible in real time
  • No calls to reception
Amenities

Technical Assist

Report technical issues instantly

A burnt-out bulb, broken air conditioning or a TV that doesn't work — guests report it directly from their phone and the technical team receives the task automatically.

  • Task automatically assigned to the technical team
  • Prioritization and tracking in real time
  • Guest can see the resolution status
Technical Assist

Minibar

Minibar refill on demand

Guests select products from the minibar or request a refill directly from the app — the amount is automatically added to the room account.

  • Product selection from the available list
  • Amount automatically added to folio
  • Order sent instantly to the floor
Minibar

Laundry

Laundry services one tap away

Guests request laundry pickup, choose the service type — regular, express or dry cleaning — and receive a time estimate, all from their room.

  • Select service type and pickup time
  • Return time estimate
  • Delivery notification
Laundry

Pillow Menu

Choose the right pillow type

Orthopedic, down or hypoallergenic pillows — guests select their preference from the app, and housekeeping prepares the room in real time.

  • Variety of pillow and comfort options
  • Request processed automatically by housekeeping
  • Personalized comfort for every guest
Pillow Menu

Why it works

Clear benefits for your team and your guests.

01

Faster checkout

Automatically generated checkout tasks mean the floor team knows immediately what to do — no manual briefing.

02

Zero missed rooms

Automatic prioritization eliminates situations where an early-arriving guest waits in the lobby because no one knew the room needed to be prepared.

03

Communication without phone calls

Everything that happens on the floor — cleaning, defects, inspections — goes through the system, not through verbal calls or WhatsApp messages.

Frequently asked questions

Answers to the most common questions about the Housekeeping module.

Does it work on any smartphone for staff?

The app works on any phone with a browser — no installation needed. The interface is simple and intuitive.

Can it integrate with the hotel's key system?

Yes. When a room is marked "clean and inspected", the system can automatically trigger key activation for the arriving guest.

Can I see reports in real time?

Yes. The floor manager and hotel manager have access to a live dashboard with the status of all rooms.

Does it work for small properties too?

Yes. The module is scalable — it works just as well for a 12-room boutique as for a 200-room hotel.

Are cleaning product consumptions recorded?

Yes. You can record product consumption per room and generate stock reports.

Floor team coordinated. Automatically.

Zero briefings, zero phone calls, zero unprepared rooms at check-in.

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