This guide will help you view a report with all restaurant charges posted to a room account and later deleted or canceled. Keeping a detailed record is essential to avoid accidental actions and ensure transparency and accountability in operations. Follow the simple steps to access and filter relevant information from your system.
- Navigate to Menu > Reports
- Click on Deleted Restaurant Charge Report.
- Select the Period
- Select the Type
- Deleted
- Canceled
- The system will display information about all restaurant charges that were posted to a room account and later deleted or canceled.
- Filter the results based on the desired period and select the type of charges, either deleted or canceled.
From this report, you can find the date when the charge was created, the date it was deleted or canceled, and the user who performed the action.
- Click on the Reservation ID to access the reservation from which the charge originated.
- Click View Charge to see the charge along with all its details.
✅Done! You have completed the information for this section!
