The Housekeeping Dashboard is the tool that helps your cleaning team and front desk manage room status, cleaning tasks and service staff – all in one place.
The module has three main sections, accessible from the left-hand menu:
| Dashboard | Daily report: room status, arrivals, departures and unresolved tasks. |
| Housekeeping | View and update the status of each room. Equipment and task settings. |
| Staff | Manage housekeepers and external housekeeping staff. |
💡 How to navigate the system Click on one of the three options in the left-hand menu (Dashboard, Housekeeping, Staff) to switch between sections. The menu is always visible. |
Section 1: Dashboard
The Dashboard is the main screen of the Housekeeping module. It gives you a quick overview of the hotel's situation for any selected day: how many rooms are clean or dirty, who is arriving, who is leaving and what tasks are pending for those rooms.
1.1 Selecting the date
At the top of the screen you will find the date selection buttons:
| Yesterday | Displays the report for the previous day. |
| Today | Report for the current day (selected by default on opening). |
| Tomorrow | Report for the following day – useful for planning. |
| Custom | Allows you to select any other date from the calendar. |
1.2 Display filters
Next to the date buttons, there are four dropdown filters that help you see exactly what you need:
| Filter | What it does |
| All statuses | Can be switched to 'Dirty only' or 'Clean only' to display rooms with a specific status. |
| All properties | If the hotel has multiple properties, you can filter by one of them. |
| All floors | Filter rooms by floor – useful when a housekeeper works on one level only. *Each room must have its floor configured in Room Configuration under Property Settings. |
| All housekeepers | View the report for a specific housekeeper only (once they have been added in the Staff section). |
1.3 Settings button
To the right of the displayed date, there is a gear icon (settings). Clicking on it opens a menu with additional display options called 'Extra Columns':
| Type | Displays the room type (Single, Double, Suite, etc.) in the list. |
| Tasks | Displays the number of cleaning tasks assigned to each room. |
| Housekeeper | Displays the name of the housekeeper responsible for each room. |
Check or uncheck the desired options. Changes apply immediately to the room list.
1.4 Statistics summary
Below the filters, the system displays a quick summary of the hotel's situation for the selected date:
| Total rooms | Total number of rooms in the hotel. |
| Clean | Rooms with 'clean' status. |
| Dirty | Rooms with 'dirty' status. |
| Blocked | Rooms temporarily taken out of service. |
| Active today | Number of housekeepers scheduled / active for that day. |
1.5 Today's Movement section
This section shows real-time activity in the hotel for the selected day.
| Indicator | Format | What it means |
| DEPARTURES | X/Y rooms | Rooms checking out today. X = already vacated, Y = total to vacate. |
| ARRIVALS | X/Y rooms | Reservations checking in today. X = already occupied, Y = total to receive. |
| IN HOUSE | Number | Reservations continuing from yesterday – guests who are staying. |
| FREE | Number | Rooms with no reservation for that day (shown as clean/dirty). |
| NET GUESTS | +/- Number | Difference in guests compared to the previous day. |
| COTS | X/Y available | Baby cots in use relative to total available. |
| EXTRA BED | X/Y available | Extra beds in use relative to total capacity. |
| UNRESOLVED TASKS | Number | Cleaning tasks that have not yet been completed. |
1.6 Room lists
Below the statistics section, rooms are grouped into expandable categories. Click on any category to open or close it:
| Departures – check-out today | Rooms whose guests are leaving on the selected day. These must be cleaned after check-out. |
| Allocated arrivals | Rooms with a check-in on that day. Must be clean before the arrival time. |
| In house | Rooms occupied by guests who are staying. Cleaned during the stay. |
| Free rooms | Rooms with no active reservation for that day. |
| Blocked rooms | Rooms taken out of service (faults, renovations, etc.). |
For each room in the list the following information is displayed:
- Room number
- Status (dirty / clean / blocked)
- AD – number of adults
- CHD – number of children (from the second age-range interval in the configured age categories)
- INF – number of infants (first interval in the configured age categories)
- Cot icon (number of allocated cots)
- Extra bed icon (number of allocated extra beds)
- DEPARTURE / PERIOD – check-out date or stay interval
1.7 Print / PDF button
In the top-right corner of the page you will find the 'Print / PDF' button. Clicking on it lets you generate and download the housekeeping report as a PDF file or send it directly to a printer.
💡 Practical tip Print the report in the morning to hand each housekeeper the list of rooms they need to clean that day. |
Section 2: Housekeeping
The Housekeeping section is where you can view and update the status of each room. This is the section housekeepers can use directly from their phone during daily operations to update information in real time.
2.1 Viewing rooms
When you open the Housekeeping section, you will see all hotel rooms organised by room type. Each room is shown as a rectangle displaying:
| Room number | E.g.: 100, 201, etc. |
| Current status | Shown below the room number: 'dirty' or 'clean'. |
| Coloured border | Green border = clean room. Red border = dirty room. |
2.2 Filters in the Housekeeping section
At the top of the Housekeeping section there are three filters:
| Room Status | Filter by status: All / Dirty / Clean. |
| Property | Filter rooms by property (if the hotel has more than one). *Each room must have its floor configured in Room Configuration under Property Settings. |
| Floor | Filter rooms by floor. |
💡 Tip for supervisors Use the 'Room Status: Dirty' filter to quickly see which rooms still need cleaning. |
2.3 Available equipment
At the bottom of the page, above the settings section, buttons showing the available equipment are displayed:
- Baby Cot X/Y – number of baby cots available out of the total configured
- Extra bed X/Y – number of extra beds available
These figures update automatically as housekeepers add or remove equipment from rooms.
2.4 Updating a room's status
To change a room's status (from dirty to clean or vice versa), follow the steps below:
- Click on the desired room in the room grid.
- A popup window opens showing the room details.
- In the popup window you can see:
- Room number and type (e.g.: 201 – DOUBLE)
- Property
- Current status: 'Dirty' label (red) or 'Free/Clean' (green)
- Baby Cot and Extra Bed fields (with + and – buttons)
- Room history (right side): list of latest check-ins and check-outs, tasks, room status changes.
- Press the green 'Clean' button to mark the room as clean.
- OR press the red 'Dirty' button to revert to dirty status (if it was marked incorrectly).
💡 Important The room status change is saved automatically. No additional save button is needed. |
2.5 Managing equipment in a room
From the same popup window you can manage the equipment assigned to the room:
| Baby Cot | Press '+' to add a baby cot to the room. Press '–' to remove it. The system shows how many are available at hotel level. Note: these changes do not update the task for adding a Baby Cot – the task is for reminder purposes only. |
| Extra bed | Works the same as Baby Cot. Add or remove extra beds as needed. Note: these changes do not update the task for adding an extra bed – the task is for reminder purposes only. |
💡 Attention The available count decreases automatically when you add equipment to rooms and increases when you remove it. |
2.6 Navigating between rooms from the popup
In the popup window, in the top-right corner, there are navigation buttons (< and >). Use them to move to the previous or next room without closing the window and re-selecting from the grid. This feature is useful when updating the status of several rooms in a row.
2.7 Housekeeping Settings
At the bottom of the Housekeeping page you will find the 'Housekeeping Settings' section (accessible by clicking the expand arrow). It contains two subsections:
2.7.1 Equipment
Here you configure the total number of equipment items available in the hotel:
- Baby Cots – enter the total number of baby cots the hotel owns
- Extra beds – enter the total number of extra beds available
After changing the values, press the 'Save' button. The 'available' count is calculated automatically: Total minus those already allocated to rooms.
2.7.2 Cleaning tasks
This list contains all the standard cleaning tasks a housekeeper can carry out. Each task has an associated type:
| Cleaning | Tasks carried out during standard cleans (e.g.: Change linen, Change towels, Clean mirrors, Dust, etc.). |
| Inspection | Quick verification tasks (e.g.: Make bed, Quick bathroom clean, Empty bins). |
You can delete a task from the list by pressing 'X' next to it. Tasks cannot be added directly from this interface (only by a user with Admin role).
Section 3: Staff
The Staff section lets you manage the housekeeping team: employed housekeepers and external staff. You can see who has access to the system, which rooms each person can access and add new staff members.
3.1 Staff list
When you open the Staff section, you will see the list of housekeeping team members. For each person the following details are shown:
| Name | Full name of the employee. |
| Phone | Phone number (with country prefix). |
| Type | Account type: SYSTEM (internal employee with a system account) or EXTERNAL (external staff added manually). |
| Room Access | Total (access to all rooms) or Restricted (access to a subset of rooms). |
| Actions | For SYSTEM-type employees: link to the Users page for editing. For EXTERNAL staff: direct edit buttons. |
3.2 Adding external staff
External staff are people who do not have an account in the system. To add a new person:
- Press the '+ Add external staff' button at the top of the page.
- The 'Add staff' window opens with the following fields:
| Last name | Enter the person's surname. |
| First name | Enter the person's first name. |
| Phone | Select the country prefix (default RO +40) and enter the phone number. |
| Room Access | Select the access level (details below). |
- Fill in the fields and press 'Save'.
3.3 Room access types
The 'Room Access' field determines which rooms a housekeeper can see and manage. There are two options:
Total
The housekeeper has access to all rooms in the hotel. Select this option for supervisors or housekeepers who work in any area of the hotel.
Restricted
The housekeeper only sees the manually selected rooms. This option is useful for housekeepers who work on a specific floor or wing of the hotel.
When 'Restricted' is selected, a grid appears showing all hotel rooms grouped by property. You can:
- Individually tick the rooms the housekeeper can access
- Press 'SELECT ALL' to quickly tick all rooms in a property
- Expand or collapse the room group per property
💡 Practical example If you hire a new housekeeper who will work only on floor 2, select 'Restricted' and tick only rooms 200–213. She will see only those rooms in her app, avoiding confusion with rooms in other areas. |
Recommended Workflows
Morning routine (front desk / supervisor)
- Open the Dashboard and select Today's date.
- Check the figures in 'Today's Movement': how many departures, arrivals and dirty rooms there are.
- Print the report (Print / PDF) and distribute to housekeepers.
- Go to the Housekeeping section and check the status of each room.
- Check unresolved tasks in 'Today's Movement' and assign responsibilities.
Housekeeper routine (during the day)
- Open the Housekeeping section.
- Identify the dirty rooms you need to clean (using the 'Dirty' filter).
- After cleaning each room, click on the room in the app.
- Press the green 'Clean' button to mark the room as done (the room status will automatically update on the calendar for the front desk).
- If you added or removed cots or extra beds, update the equipment in the popup as well.
Planning for the next day
- In the evening, open the Dashboard and select 'Tomorrow'.
- See how many arrivals there are and which rooms need to be prepared.
- Assign rooms to available housekeepers for the next day.
- Print the report for distribution in the morning.
