This guide helps you access and manage the extra services and products available for your bookings. Start by viewing the default categories, such as Minibar and Restaurant, and add new ones if needed. You can create custom categories for services like SPA or relaxation, and products and services can be added with details such as price, VAT, and duration. Additionally, you can manage inventory by transferring products between storage and minibars, and you can view reports for detailed tracking of revenues.
- Navigate to the Menu
- Open the Extra Services & Products section.
Access the Extra Services & Products List
The system displays the list of service and product categories. By default, there are two categories:
- Minibar: This category represents products configured for the room minibar.
- Restaurant: This category contains meals served in the restaurant, such as Breakfast, Lunch, and Dinner, set in Property Settings under the Meal Plan section.
Add a Category
- Click on Add Category.
- Fill in the name and save.
- Toggle the ON/OFF button next to a category to activate/deactivate it.
📌 Note: Services or products within an inactive category cannot be added to reservations. A category is inactive when the button displays OFF.
Default categories cannot be deactivated.
You can create categories as needed, such as SPA, Relaxation, Corporate, etc.
Add Extra Services & Products
- Click on Add Product.
- Fill in the required details:
- Product Name: Enter the name of the service or product.
- Price: Specify the price of the service or product. If the product does not have a fixed price, check the Custom Price box.
- VAT %: Enter the applicable VAT rate for the service or product.
- Category: Select the category the service or product belongs to.
- Service Duration: Specify the duration in hours and/or minutes.
📌 Note: Add services and products to the system to generate detailed reports on revenue by service or product categories.
Once you’ve completed all the information, save the changes!
View and Manage Products
- View the list of all products added to a category by clicking List Products next to the category.
- Edit the price or VAT rate by clicking Edit next to a service or product.
- Delete a product or service by clicking the Trash Bin icon next to it.
Add Extra Services & Products to a Reservation
- Access the Folio of the desired reservation and click Add Product.
- Select the category, specify the quantity for the services or products you want to add, and click Add.
- Select the added products and invoice them according to the billing procedure.
Manage Minibar Stock
The Minibar category allows stock management for products.
- Click Minibar Stock to view the list of available products in stock.
- Click Edit Stock to adjust the stock levels.
📌 Note: Fill in the number of products available in the main storage under the Warehouse column.
Specify the number of products available in minibars under the Inhouse column.
Transfer Products
When moving products from the main warehouse to room minibars, ensure to reflect the transfer in the system:
- Click Transfer next to the desired product to move it from Warehouse to Inhouse.
- Enter the number of products to transfer and click Transfer.
Products invoiced from reservations are automatically deducted from the Inhouse stock.
List Products
- Click List Products to view the products in the selected category.
- Mark YES under the GuestAPP Mode section and choose which products to make available for guests in the GuestAPP.
📌 Note: In the Options column on the right, you can edit or delete services or products.
Reports
- Collected Services Report: Displays all services and products posted and collected.
- Posted Services Report: Displays all services and products posted, regardless of whether they are collected or not.
Tourist Packages
- Click Add Package, fill in the package name and VAT rate, then save.
- Delete a tourist package by clicking the Trash Bin icon next to it.
📌 Note: Tourist packages allow grouping similar services under a single name for invoicing purposes.
✅Done! You’ve gone through the information for this section!
