This guide will help you understand how to manage the Reservation Listing section in your Property Management System (PMS) more easily.
- Navigate to Menu
- Open the Reservation Listing section.
- The system displays a list of all existing reservations, sorted by the date they were entered into the system.
View Reservations
At the top of the page, you will find the following:
- Total Reservations: Represents the number of active or checked-out reservations. It does not include reservations with a No Show status.
- Channel Manager: Displays the number of reservations received via Channel Manager from online partners, along with the percentage of these reservations out of the total active reservations.
- Manual: Displays the number of manually added reservations, along with the percentage they represent out of the total active reservations.
- Group: Shows the number of group reservations added, along with the percentage they represent out of the total active reservations.
Above the table, the following information is displayed:
- Reservations: Represents the total number of reservations, including both active and canceled ones.
- Active: Indicates the number of active reservations.
- Canceled: Indicates the number of canceled reservations.
Filter Reservations
- Use the filters on the right side of the screen, under the Filter Reservations section, to refine your search by entering multiple parameters.
- Filter Reservations
- ID
- All
- Date Range (from - to)
- Date Entered (from - to)
- Room Number/Type
- Client Name
- Company
- Meal Type
- Source
- Requests
- Channel Manager
📌 Note: Click Edit next to a reservation to access its details.
Download Reservations
- Click the Download Reservations button to download all reservations from the system into an Excel file.
📌 Note: This button is available only for users with the Admin role and full GDPR access.
For more information about user roles and permissions, click here.
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