Who they are
Safir Blue Resort brings together 3 hotels in Saturn, on the Romanian seaside: Cleopatra (277 rooms), Narcis (320 rooms) and Semiramis (185 rooms). Together, the three properties offer 782 rooms, a private beach, a 1500 sqm pool and all-inclusive service. In 2023, the resort underwent a major reorganization and rebranding process.
The challenge
With over 1500 guests passing through the resort, the team needed a proven system that could keep up with the high volume of bookings. Issuing tax documents, managing rates across multiple platforms and synchronizing availability for 782 rooms could not remain manual processes.
They evaluated several solutions on the market before making a decision.
We evaluated other solutions on the market as well, but Pynbooking convinced us with its flexibility and simplicity. It natively integrates a Channel Manager.
The solution
Safir Blue Resort implemented Pynbooking with PMS, integrated Channel Manager (connected to Booking.com, Travelminit and Paradis Travel) and Booking Engine for direct bookings. All 3 hotels now operate on a single centralized system.
The results
Before:
- Manual processes for high booking volumes
- Rates and availability managed separately on each platform
- Tax documents issued manually
After Pynbooking:
- Complete automation of the booking flow for 782 rooms
- Automatic rate and availability synchronization across all channels
- Significant reduction of manual work at the front desk
- A single system for all 3 hotels
Pynbooking convinced us with its flexibility and simplicity. For a resort of our size, the native Channel Manager integration made all the difference.
What's next
Safir Blue Resort continues to expand its use of Pynbooking as they add new distribution channels and optimize operations for the summer season.
